Enterprise VoIP Plan
GRiP Connect Enterprise VoIP Call Plans provide all the features of our Cloud VoIP System plus layers of management control and information. You get Free Calls to UK Landlines and Mobiles and your own phone numbers with any UK Area code. These can be new numbers or you can port over an existing BT landline numbers.
This allows an organisation of any size to build a sophisticated Telephony solution. Staff can be at any office location or work from home.
Large organisations can organise their staff into Teams with different roles. Presence lets Team Leaders monitor Activity. Call Management Reporting shows the productivity of Sales Teams calling out and the efficiency of Service Teams answering incoming calls.
Small and Startup Businesses can present a more professional image and punch above their weight with Recorded Announcements and Auto-Attendant Features.
Optional VoIP Call Recording allows you to monitor Call Quality and provide top level customer service.
Users can use a VoIP Deskphone, PC or Mobile to answer or make calls. Each subscription lets you use 2 VoIP devices. You can purchase VoIP phones from our site here, or use your own.
You can connect any number of Users at any location, from a single Home Worker to multiple users in an office. All you need is an Internet Connection at each location to create a company wide phone system.
Our easy-to-use drag-and-drop Control Panel ensures that the system meets you business requirements at all times. And if you don’t want to make changes yourself, we will manage the system for you at no extra charge.
The subscription includes UK based support to keep your business operational 24/7.
Suitable for:
- Businesses whose Telephony is core to their Business
- Startups and Small Businesses who want to project a corporate image
- Larger organisations who want control over staff resources and Call Flow
- Sales Organisations who need to monitor the productivity and Quality of Outbound calls
- Free Calls to UK Mobiles and Landlines (01, 02 and 07 numbers)
- Full range of Business Phone Features (Hold, Transfer etc)
- HD Voice Quality
- UK DDI Number (Any Area Code)
- Keep (Port) Your Existing Numbers (£19.00 one off charge per number)
- Click to Dial from your PC/CRM
- Softphone App for PC and Smartphone
- UK Based Customer Telephone Support 9:00am – 17.30pm Mon-Fri
- UK Customer Online Support 24/7
- Multi-Site Operation
- 2 Devices per Subscription
- Music on Hold
- Hunt Groups
- Time of Day and Day of Week Routing
- Voicemail and Voicemail to email
- Single Number Reach (Link to Mobile - no App required)
- Auto-Attendant (1 For Sales, 2 for Accounts etc.)
- Night Service
- Recorded Announcements
- Bespoke Music on Hold
- Call Parking
- User Roles (Supervisor/Team Member etc)
- Call Reporting (In/Out/Answered/Unanswered)
- Presence panel
- Call Recording optional - £4.50 pcm