Call Recording

VoIP Call Recording allows you to monitor Call Quality, meet Legal Requirements and provide top level Customer Service.

 

You don’t need any expensive or complicated equipment on site, everything is stored in the cloud.

You can listen to call recordings from anywhere via the Internet and also download them for archiving.

Ideal for:

• Telesales Training
• Monitoring Customer Service Quality
• Dispute Resolution
• Meeting Legal requirements

We provide Network Based Call Recording on our Grip Connect Lite Call Plans for a monthly charge per user. There are no upfront costs. To order, select the VoIP Call Plan you need here, then add the call recording option.