Our Enterprise VoIP Call Plan provides all the features of our Cloud VoIP System to enable an organisation of any size to build a sophisticated Business Telephone System. You get Free Calls to UK Landlines and Mobiles and your own UK phone numbers with any area code. These can be new numbers or you can port over existing BT landline numbers.
Management control and information give you tight control of the business. You can you organise your staff into Teams with different roles. Presence lets Team Leaders monitor activity. Call Management Reporting shows the productivity of Sales Teams calling out and the efficiency of Service Teams answering incoming calls. Optional Call Recording allows you to monitor Call Quality and provide top level customer service.
Small and Startup Businesses can present a more professional image and punch above their weight with Recorded Announcements and Auto-Attendant Features (Press one for Sales, 2 for Accounts etc)
Users can make or answer calls on a PC, Mac, iPhone or Android using our Free VoIP App. If you prefer using physical VoIP Phones, you can buy or rent them through the link at the top of the page. Our VoIP phones are pre-configured so all you need to do is plug them in.
Each User subscription includes use of 2 VoIP devices and you can add up to 3 more. You can use multiple subscriptions to connect any number of Users at any location, from a single Home Worker to multiple users in an office. All you need is an Internet Connection at each location to create a company wide phone system. You get Voicemail, Auto-Attendant, extension to extension dialling, hunt groups and time of day routing across sites to maximise productivity.
Our easy-to-use drag-and-drop Control Panel ensures that the system meets you business requirements at all times. And if you don’t want to make changes yourself, we will manage the system for you at no extra charge.
The subscription includes UK based support to keep your business operational 24 7.
Suitable for:
* Businesses whose Telephony is core to their Business
* Startups and Small Businesses who want to project a corporate image
* Larger organisations who want control over staff resources and Call Flow
* Sales Organisations who need to monitor the productivity and Quality of Outbound calls
* Business phone line and free UK Number (Any Area Code)
* 2,000 minutes Free Calls per user to and from UK Mobiles and Landlines (01, 02, 03 and 07 numbers)
* Full range of Business Phone Features (Hold, Transfer etc)
* HD Voice Quality
* Easy to use drag-and-drop Control Panel
* Click to Dial from your PC/CRM
* Free VoIP App for PC, Mac, iPhone iOS® and Android™
* UK Live Customer Support 9:00am - 17.30pm Monday-Friday
* Setup Support and Training
* 2 Devices per Subscription
* Keep (Port) your existing number - £19.00 One-Off Setup Charge
* Multi-Site Operation
* Music on Hold
* Hunt Groups
* Time of Day and Day of Week Routing
* Call Reporting (In/Out/Answered/Unanswered)
* VoIP desk phone purchase and rental options
* Voicemail and Voicemail to email
* Follow Me (Virtual Landline to Mobile - no App required)
* Auto-Attendant (1 For Sales, 2 for Accounts etc.)
* Night Service
* Online Support 24/7
* Recorded Announcements
* Custom Music on Hold
* Call Parking
* User Roles (Supervisor/Team Member etc)
* Call Reporting (In/Out/Answered/Unanswered)
* Presence panel
* Call Recording optional - £4.50 per month
This VoIP Call Plan is compatible with most VoIP phones* and VoIP Apps. It will connect one or more user devices to our VoIP Cloud Service and provide a phone number and the ability to dial in and out to standard phones and mobiles.
The recommended VoIP phones which can be auto provisioned and which we supply here are:
Other typical brands you can use are Cisco SPA phones, Grandstream, Fanvil, Gigabit and others which you can manually configure with the SIP details we provide.
We provide a free VoIP app which you setup with a QR code. You can also use other apps such as Zoiper and SIPgate.
*This VoIP plan is not compatible with Cisco corporate phones with part numbers beginning “CP”. For those phones please see our Cisco Call Plans.
Also note If you have your own VoIP PBX, you may need a SIP Trunk instead.
Do I need a phone line for the GRiP VoIP Service to work? No - this VoIP service replaces your phone lines. All you need is an Internet connection.
What About My Existing phone numbers? If you want to keep your existing number, after your new VoIP service is live we can port your number across. This will cease your existing line. Alternatively you can order a new number when you subscribe to the service.
Do I need a Phone to use GRiP's VoIP Service? You can use the service without a phone by using the free App we supply. The App will work on PC, Mac, iPhone or Android.
If I do want a phone, what phones can I use for VoIP? You can use any VoIP phone that is compatible with SIP. For example Yealink or Snom. You can use an existing SIP phone and configure it to work with the details we provide or you can order a pre-configured one from our VoIP Phones collection here.
How long does it take to set up?Your new phone system will normally be set up within a few hours of ordering it.
What if I have trouble installing my phone or using it? Our VoIP plan subscriptions include setup support and training. Our UK based VoIP Engineers will be pleased to assist you.
