Cloud Contact Centre

We provide a range of Contact Centre services to help your customers get in touch.

You have a choice of 01, 02, 03 or 08 numbers and you get a Web Portal to control how calls are handled.

Because the system is hosted in the cloud,  don't need to buy any any expensive equipment. These services can be used in conjunction with our VoIP Phones or with existing phone lines or mobiles.

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  1. Contact Centre Cloud Service Point

    £5.99

    Contact Point – ideal for the sole trader or single-site business that wants to set up a main contact number and change their call routing according to opening hours/staff availability.

    This service provides both geographic (01/02) and non-geographic (08/03) numbers.

  2. Contact Centre Cloud Service Path

    £19.99

    Contact Path– suitable for multi-site/multi-department organisations that need to route calls according to who the caller is, by caller’s location to the nearest office or the relevant account manager. Hunt group routing across particular teams is also possible.

    This service provides both geographic (01/02) and non-geographic (08/03) numbers.

  3. Contact Centre Cloud Service Pro

    £49.99

    Contact Pro – provides complex, reliable call centre functionality, suited to businesses that place high value on customer service and are looking to deal with incoming enquiries effectively without missing a call.

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